Building a Quality Culture in Software Development

Monica Chiș - Freelancer Software IT Consultant and Trainer @

Room 32

11th November, 15:15-15:45

The software companies are using various technologies, platforms and methodologies for software development and delivery. They should deliver products/applications that did what they were supposed to do functionally, manage the non-functional areas, such as performance, reliability, security or usability and maximize the customer satisfaction. This can be done only if the organizations are building a quality culture for software development. Everyone needs to support and contribute to quality: from management and sales teams to developers, testers, quality engineers, business analysts, architects, and product managers. “Quality culture is an organisational culture which contributes to the development of effective and efficient care for quality.”

This presentation focuses on explaining some principles which can be used for building a quality culture in the software companies. In this presentation, we will discuss some of the most important things that can help to build a quality culture for software development.

Monica Chiș

Monica is a freelancer Software IT Consultant and Trainer. She has been working in various roles in different areas: IT industry, Research, and University for more than 23 years. She has experience with external audits and with software development quality management, with highlighting the important key points for clear processes.

She was Quality Manager for software projects in Air Traffic Management and telecommunications, Project Manager and Delivery Manager in IT companies. Her experience involves all aspects of a project, product, and software development life cycles. She is a customer-oriented person and she has worked in multi-cultural competitive environments. She likes working with people from different cultural groups. She is enthusiast and passionate about technology and Software Quality Assurance field and she is promoting agile methodology. She really believes that it is possible to create simple processes for delivery Quality Software Products.